Our drop-in Advice Service (the 'Housing Crisis Intervention Service') offers advice on housing and benefits, maximising income, statutory rights, accessing health services and securing accommodation.

In line with homelessness legislation, which dictates a person's local connection to be resident in a borough for six out of twelve months or three years out of five, KCAH prioritises those clients with a connection to Kingston upon Thames. 

New clients should come to one of our morning drop-in session which are run Mondays to Fridays from 10am to 1pm. 

Occasionally, we need to close the drop-in early when we have long queues in the waiting room or staff are unavailable due to training. It is always best to arrive early.

Due to the high level of demand, we are unable to deal with enquiries over the phone or by email.

Our address is: Kingston Churches Action on Homelessness, St Peter’s Church Hall, London Road, Kingston upon Thames, Surrey, KT2 6QL. 


Our HCIS Housing Advisers Irek and Jamie


Help us reach more clients

You can get involved in helping spread the word to new clients about our advice service, simply by downloading, printing and distributing our information flyer and map which can be found here.