Kingston Churches Action on

Homelessness

bringing hope and support to the homeless


advice >>

The Housing Action Service (HAS) was established by Kingston Churches Action on Homelessness in 1993.

KCAH offers both Housing advice and Benefits advice.

Opening Hours:

The Service is available at the following times:

Day

AM

PM

Service

Monday

10:00 to 1:00

2:00 to 4:00

Full Advice Service

Tuesday

10:00 to 1:00

Closed

Hostel Placement

Wednesday

10:00 to 1:00

Closed

Hostel Placement

Thursday

10:00 to 1:00

2:00 to 4:00

Full Advice Service

Friday

10:00 to 1:00

Closed

Hostel Placement

Note: we operate a drop-in system and you do not therefore need an appointment (please note we cannot give advice by e-mail or telephone, though do ring to arrange an appointment if these times are inconvenient).

Where we are:

Services Offered:

  • We provide a range of services to clients with housing problems and in particular to single homeless households seeking accommodation.
  • Activity ranges from the provision of straightforward information and advice to formal advocacy to anyone in housing difficulty.
  • HAS will provide information and advice on statutory rights to housing, housing benefits and tenancy problems. It will assist households to find accommodation in the private rented sector and hostels and will refer to specialist agencies as appropriate.
  • During 2004 365 new homeless households approached the Service for help with housing problems. Plus a further 1139 on repeat visits
  • 64% were aged under 35 and 30% of clients were aged under 25.
  • 26% of our clients had tenancies.
  • 12% of clients seen during 2004 were street homeless.
  • 29% had no settled accommodation but were staying with friends.